BEST WESTERN PREMIER ALSTERKRUG

Property Location With a stay at Best Western Premier Alsterkrug Hotel in Hamburg (Hamburg-Nord), you'll be within a 10-minute drive of University Medical Center Hamburg-Eppendorf and Stadtpark. This 4.5-star hotel is 3.9 mi (6.3 km) from Hagenbeck Zoo and 5.5 mi (8.8 km) from Volksparkstadion.

Rooms Make yourself at home in one of the 105 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities

Be sure to enjoy recreational amenities including a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining Enjoy German cuisine at Restaurant Alsterkrug, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:30 AM for a fee.

Business, Other Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Hamburg? This hotel has facilities measuring 2669 square feet (248 square meters), including a conference center. Guests may use a cruise ship terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Lufthansa Technik AG - 1.1 km / 0.7 mi
Sporthalle Hamburg - 2 km / 1.2 mi
Planetarium Hamburg - 2 km / 1.3 mi
Stadtpark - 2.3 km / 1.4 mi
City Nord - 2.6 km / 1.6 mi
Eppendorfer Landstrasse - 2.8 km / 1.7 mi
University Medical Center Hamburg-Eppendorf - 3.6 km / 2.2 mi
Kampnagel - 3.9 km / 2.4 mi
Alster Lakes - 4.3 km / 2.7 mi
Isemarkt - 4.4 km / 2.7 mi
NDR Elbphilharmonie Orchestra - 4.7 km / 2.9 mi
Islamic Centre Hamburg - 5.2 km / 3.2 mi
Am Rothenbaum - 5.3 km / 3.3 mi
University of Hamburg - 6.2 km / 3.9 mi
Mundsburg Center - 6.3 km / 3.9 mi

The preferred airport for Best Western Premier Alsterkrug Hotel is Hamburg Airport (HAM) - 4.8 km / 3 mi

Renovation

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

• Dining venue(s)
• Fitness facilities

National Ratings

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Know Before You Go:

• This property offers transfers from the cruise terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• A car is not required for transportation to and from this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.

Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for buffet breakfast: EUR 19 per person (approximately)
• Uncovered self parking fee: EUR 3 per day
• Covered valet parking fee: EUR 15 per day
• Pet fee: EUR 15 per pet, per night
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability, amount varies)
• Late check-out fee: EUR 40 (subject to availability)
• Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes:

You'll be asked to pay the following charges at the property:

• A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Checkin Instructions:

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a smoke detector
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Checkin Time:

3:00 PM

Checkin End Time:

midnight

Checkin Minimum Age:

18

Checkout Time:

11:00 AM

Room Facilities